Bank Fraud, Scams, and Identity Theft FAQs
IDENTITY THEFT
ACCOUNT & INFORMATION EXPOSURE
ACCOUNT TAKEOVER
CHECK AND CARD FRAUD
SCAMS
PROTECTING YOU AND YOUR FRIENDS & FAMILY
Share this information with friends & family who are unaware of or vulnerable to fraud risk. This is especially important for older individuals who may be more prone to attack. Fraudsters will often target seniors who may have more savings and may not be up to date on the risks. Criminals will especially prey upon those with diminishing mental capacities.
Protecting Yourself from Phishing
To help keep you and your money safe from fraudsters, be on the lookout for these common warning signs. And remember: We’re always here to help.
3 Ways to Keep Your Accounts Safe
Don’t make a fraudster’s job any easier. Use these three security tips to help protect your information.
Related Resources
As always, thank you for choosing Fifth Third.
Get in touch—at your convenience.
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Customer Service Call Center
Mon.–Fri, 8 a.m.–6 p.m. ET
Sat., 10 a.m.–4 p.m. ET
Closed Sunday
Lost or Stolen Bank Card
1-800-782-0279
Available 24/7
Dispute a Transaction
1-877-833-6197
Mon.–Fri, 7 a.m.–6 p.m. ET
Sat., 10 a.m.–5 p.m. ET
Toll-Free International Fraud Support
Business
Existing customers
To open a new account
Mon.–Fri, 7 a.m.–10 p.m. ET
Saturday, 8:30 a.m.–5 p.m. ET
TDD
1-800-546-7068
Monday through Friday, 8 a.m. to 6 p.m. EST
Saturday, 10 a.m. to 4 p.m. EST
Closed Sunday
This number requires a compatible TDD/TTY machine